A Leading Provider of Self-Service Payment Solutions
Svenska Betal System (SBS) is a Swedish provider of self-service payment solutions. The company was founded in 2017, initially focusing on payment systems for coffee machines, vending machines, and public restrooms. Since then, SBS has expanded its solutions to include car washes as well as electric charging for cars and boats.
To enhance its expertise in payment services, SBS partnered with Seitatech in 2020. Together, they developed, a branded payment solution for SBS, built around Seitatech’s UPT1000F payment terminal. These certified terminals meet the industry’s highest standards—SBS considers them top-of-the-line.
A Partnership Born from a Recommendation
SBS discovered Seitatech through a recommendation and reached out to explore potential collaboration. During their first meeting, an SBS representative visited Seitatech’s office to ensure the payment terminal was fully compatible with their vending machines. Within less than an hour, the terminal was successfully installed and operational—allowing the partnership to begin immediately.
SBS has expressed great satisfaction with the collaboration. In particular, Seitatech’s customer support has been praised for its efficiency and expertise. According to SBS, Seitatech’s deep knowledge of payment solutions has been crucial to their success.
Improved Customer Satisfaction and a Flexible Settlement Model
Since implementing Seitatech’s payment solutions, SBS has reported an increase in customer satisfaction. Merchants, in particular, have praised the fast settlement times, which offer a significant competitive advantage. Additionally, Seitatech’s payment terminals support multiple settlement providers, allowing SBS to offer each customer the most suitable payment processing solution.